Number Of Reviews: 821
Find out what our customers think by checking out some independent reviews for Carlton Hotel Dublin Airport, posted by guests who have stayed at our hotel.
great hotel my partner and i stayed 15 days, staff were fantastic, courtseous, and friendly, food excellent. i would also like to mention andrew, the shuttle driver who i spoke with often. he was more like a tourist information, man, friendly and a joy to talk to ,
I used the Carlton Hotel Dublin Airport to park my car for a short trip, I must say it was fantastic, it was so much easier than parking at the airport, the bus left and arrived on time, the staff were so friendly and helpful, it made the whole experience brilliant. The driver that collected us at 10.15pm tonight was so helpful, could not do enough for us!
Staff at hotel were great and friendly, except for the restaurant. Room needed update, for example tears in carpet. Extremely noisy room by shuttle bus and main door made a good nights sleep impossible. If staying again would want to be at other side of hotel
Thank you for your recent online review in relation to your stay at Carlton Hotel Dublin Airport. I am delighted that you have shared your feedback with me as this allows me to gain an insight into our customers experiences first hand and enables continuous improvement to our service. I would like to apologise for our shortcomings to you during your stay and assure you that I have actioned your suggestions for improvement.
As a gesture of goodwill I would be delighted to offer you a complimentary upgrade to a superior room the next time you choose the Carlton for your hotel reservation and I would ask you to contact me directly when you need to make a reservation.
Once again thank you for your feedback and I hope to have the pleasure of welcoming you back again soon.